Sales Operation Supervisor

WHO WE ARE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world

Responsibilities:

- 负责通过数据分析与销售运营管理，全面支持业务决策与执行落地，涵盖渠道与Key Account表现分析、销售预测与滚动跟踪、进销存管理及关键KPI监控，同时推动业务流程标准化与自动化，促进数据驱动的决策机制及运营效率提升，实现销售增长与业务持续优化。

- Drive business performance through data-driven sales operations, including channel and key account analysis, sales forecasting and tracking, inventory management, and KPI monitoring, while improving process standardization and automation to enhance decision-making and operational efficiency

- 支持销售预测及滚动跟踪，提前识别业务风险

- 建立并跟踪关键业务KPI（如重点产品销售指标、进销存等），评估业务表现并支持持续改善

- 负责大众市场（Mainstream）渠道数据的收集与管理，确保数据准确性、标准化，并完成月度及季度渠道分析报告，为管理层提供短期及中期决策支持，包括重点客户 vs 非重点客户、经销 vs 直营、医疗/零售/电商等维度分析

- 深入分析Key Account及渠道表现，识别增长机会与潜在风险，输出可执行的业务洞察，并推动关键举措的落地与跟进

- 负责月度渠道进销存（sell-in / sell-out / inventory）分析，通过库存监控及问题识别，推动库存健康与动销优化

- 结合Trade Marketing策略（如促销、终端执行及渠道活动等），对终端执行效果进行量化监控，并链接执行表现与sell-out结果的数据关联，识别优化机会并推动改进

- 持续优化数据体系、报告机制及业务流程，通过标准化与自动化提升整体运营效率

- 推动销售运营社区（Sales Operations Community）的建立与联动，促进全资与合资业务之间的经验分享与洞察沉淀

Requirements:

- 3–5 years of experience in Sales Operations, Trade Marketing, or commercial analytics, preferably within FMCG industries

- Good understanding of sales operations fundamentals, including KPI tracking, sales forecasting, and performance monitoring

- Strong analytical capability with the ability to translate complex data into actionable insights and drive business improvement

- Advanced proficiency in Excel and data analysis tools; experience with BI tools (e.g. Power BI) is a plus

- Strong stakeholder management and communication skills, with the ability to collaborate cross-functionally and influence business decisions

- Bachelor and above

- English proficiency is a plus