Specialist GBS AR Retail & Wholesale

Purpose & Overall Relevance for the Organisation:

• Ensuring correct and daily execution of key responsibilities in the GBS Center according to the requirements of GBS policies, procedures and guidelines, and according to the Group Accounting Manual for specific area of responsibility (Accounts receivable/Accounts payable/General Ledger/Retail)
• Self-directed worker for a specific service area
• Supports organizational effectiveness through the identification and communication of process improvement opportunities

• 参照集团财务手册及规章制度，确保GBS里各项任务的准确操作（AR, AP, GL or Retail）
• 在专业服务领域能够独立工作
• 为了提高工作效率，不断寻求流程改善的机会

Key Responsibilities:

• Perform accounting tasks in AP/AR/RTL for small and larger markets, having to deal with specific cases of each market
• Check and review master data  changes
• Perform and review process audit tasks for small and larger markets, reviewing the quality results within team
• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities
• Reconcile accounts to Group reporting (GRAPE) and resolve differences
• Handling of internal and external customer queries on standard and more complex cases
• Prepare training material and give training on specific cases for own area of responsibility
• Technical execution on TX Shuttle and EDI
• Ticket allocation and handling
• Identify problems and bring to attention of Supervisor

• 根据不同中小规模市场的特殊需求，完成AP/AR/RTL的会计工作
• 检查复核主数据更新
• 完成或复核中小规模市场的会计处理、审核工作，评估团队的工作质量
• 创建并维护操作手册，寻找流程改善机会
• 根据集团报告对帐并解决总账和明细账之间的差异
• 在标准和较复杂的情况下处理内部和外部客户咨询
• 准备培训材料，在职责范围内对特殊情形提供培训
• 解决TX Shuttle 和 EDI的技术问题
• Ticket分配和处理
• 发现问题并提请上级关注

Authorities:

None

无

Key Relationships:

• Team colleagues
• Superior
• Colleagues connected via the process area in other parts of GBS
• Business Partner key contacts (only some areas e.g. GL)

• 同事
• 主管
• 其他流程的同事
• 业务合作伙伴的主要联系人（仅为某些区域，例如总帐）

Knowledge, Skills and Abilities:

• Good communication skills
• Customer service mindset
• Very good English level
• Good accounting knowledge

• 良好的沟通能力
• 良好的客户服务意识
• 优秀的英语听说读写能力
• 良好的财务专业知识

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent education required
• Minimum of 2 years’ work experience in Accounting

• 大学本科或相当学历
• 2年以上财务工作经验